Privacy Policy.

Leonora Valdezco is committed to protecting your privacy. This privacy policy explains how and for what purposes we use the information collected about you. Please read this privacy policy carefully.

Who we are

Leonora Valdezco is the Data Controller for the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

How we use your data

Leonora Valdezco will process the personal data you provide on this online data form as necessary for the purposes of providing our services to you and assisting you with your search and/or securing of your new property.

The legal basis for processing this personal data is consent, which is obtained through your submission of this online form.

What personal data we collect

The personal data we may collect includes, but is not limited to:

  • Your full name

  • Email address

  • Telephone number

  • Property preferences

  • Financial or affordability information (where relevant)

  • ID documents for anti-money laundering checks (where required)

Who we share your data with

Your personal data will be shared with third parties external to lvaldezco.com to fulfil our obligations under any arrangement with you or with relevant third parties, and in accordance with fulfilling the purposes of providing our services to you. For example:

  • Where you reserve or purchase a property with a third-party developer via a referral from us

  • Where you use our recommended third-party independent financial adviser(s) and/or legal services provider(s)

  • Where personal data is required for us to fulfil anti-money laundering obligations

How long we keep your data

Your personal data obtained through your submission of this online form will be retained by Leonora Valdezco for no longer than necessary for the purposes of delivering our services to you, including:

  • Where you enter a contract with one of the third-party property developers for the purchase of a property, we will retain your personal data for up to 2 years following the completion date of your purchase

  • Where you provide us with personal data for anti-money laundering purposes, we will retain your personal data for 5 years in accordance with our legal and regulatory obligations

  • Where you contact us for information about any properties, developments, or any of the services we provide, we will retain your personal data until the earlier of either:

    • You expressly request that we delete it

    • A maximum of 2 years following the date of the last contact you make with us

Your rights

You have the following rights under applicable data protection legislation:

  • The right to access the personal data we hold about you

  • The right to correct or update your personal data

  • The right to request the erasure of your data (‘right to be forgotten’)

  • The right to restrict processing of your data

  • The right to object to processing

  • The right to data portability

  • Where we rely on your consent, the right to withdraw that consent at any time

To exercise any of these rights, please contact us at: info@lvaldezco.com

Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage.

International transfers

Where personal data is transferred outside of the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant data protection authorities.

Complaints and contact

Any queries or complaints related to our processing of your personal data should be made in writing to Leonora Valdezco at: info@lvaldezco.com.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk